FAQ – Complete Merchant Services NZ

Q1: What is included in your merchant services?
At IPOS NZ, we provide everything under one roof: EFTPOS terminals (mobile, countertop, POS-integrated), merchant numbers, payment processing, and support—so you can set up your business quickly and efficiently.

Q2: How do I get a merchant number for my EFTPOS terminal?
We handle the entire process. Our team will secure your merchant number with bank or payment processor and set up your terminal for instant transactions.

Q3: Do you offer different types of EFTPOS terminals?
Yes, we provide mobile terminals, countertop devices, and POS-integrated solutions, tailored for businesses of all sizes.

Q4: Can I get short-term or seasonal EFTPOS solutions?
Absolutely. Ideal for pop-ups, seasonal businesses, or temporary events, we offer flexible short-term terminal options.

Q5: Are your systems compatible with POS software?
Yes. All our terminals support POS integration, enabling real-time inventory tracking, sales reporting, and streamlined business management.

Q6: Do you provide nationwide support?
Yes. Our NZ-based team offers 24/7 support, installation, and training wherever your business operates in New Zealand.

Q7: Can I use digital receipts to reduce paper waste?
Yes. Eco-friendly digital receipts are available via SMS or email, helping your business reduce its carbon footprint.

Q8: Which payment methods are supported?
All our terminals support chip & PIN, contactless, Apple Pay, Google Pay, Alipay, and WeChat Pay.

Q9: How secure are your systems?
Security is our top priority. All terminals are PCI DSS compliant and use advanced encryption to keep transactions safe.

Q10: How do I get started with IPOS NZ Merchant Services?
Contact our team to choose your EFTPOS terminal and merchant number setup. We’ll handle installation, configuration, and training, giving you a complete, ready-to-use solution.